SHIPPING

UK

Tracked shipping
1-7 business days
Free on all orders

 

EUROPE

Tracked shipping
7-28 business days

£10

 

REST OF WORLD

Tracked shipping
7-28 business days

£30 - £70
(Based on weight and calculated at checkout)

 

Pre-order items are currently taking up to 8 weeks to complete before they can be shipped.

Delivery and pre order times may vary due to delays, you will be notified if anything changes.

 

REFUNDS/EXCHANGES

All items are unique and made to order and are therefor non refundable.
 

If you would like to cancel an order before it's been shipped, you have 24 hours from the date of purchase to send me an email. This is due to the nature of my pre order system as work on your rug may have started. 


 

If an item arrives damaged then please send me an email here within 30 days so the best solution can be found :)